Shipping

Shipping Information

Once you place your order on our website, it will be processed in our warehouse within 1-3 business days (Monday through Friday, excluding holidays). You’ll get an email with the tracking information once your shipment is on its way.

Domestic Shipping

We offer free shipping throughout the European Union and the United Kingdom. Your shipment should arrive within 5-10 business days after your order has been processed.

International Shipping & Customs

For international orders, the cost of shipment will be automatically calculated once you begin the checkout process. You’ll be able to see the cost of shipping, duties, and taxes once you enter your address but before you make any payment. Please be aware that duties and taxes are calculated by the individual countries. Geyser cannot make any adjustments to the rate.

For customers in Serbia, Gibraltar, and Montenegro, and other non-UK and EU countries, please be aware that customs charges are the responsibility of the customer. They are calculated by the individual countries’ customs-and-duties authorities when the package arrives and are based on the value of the product. Geyser cannot predict these charges or make any adjustments to the rate. Geyser is not responsible for any delay in governmental processing and cannot provide any estimate of how processing through customs may affect your anticipated delivery date. The total paid at checkout does not reflect these governmental fees, Geyser is not collecting any on the customer’s behalf, and Geyser is not responsible for paying them. The recipient is the importer of record and must comply with all laws and regulations of the destination.

International orders generally reach their destination 14-21* business days after shipping.

*Customers in Israel are currently experiencing shipping delays.

At this time, we are unable to ship to the following countries: Afghanistan, Belarus, Brunei, Central Republic of Africa, Crimea, Cuba, Haiti, Iran, Myanmar, North Korea, Palestinian Territories, Russia, Sudan, Syria, Yemen. We apologize for any inconvenience this may cause.